Help Center
eSIM Support and All Frequently Asked Questions
Before Order
- How do I check if my Android device supports eSIM?
- What is an eSIM?
- What phone devices are compatible with the WHIZ’s eSIM service?
- How do I check if my phone is unlocked?
- Will there be any extra charges after or during the trip?
- Should I buy my eSIM plan before traveling, or after I arrive at my destination?
- I don’t have a PayPal account. Can I still make payment?
- Which currency does WHIZ use?
- Do you accept cash or any other forms of payment apart from PayPal?
- Are voice calls and SMS available with the eSIM plan?
- How many eSIMs can I have in per device?
- Can I receive phone calls on my home country’s number?
- Will eSIM China Plans provide an uncensored connection in China?
- In which countries can I use eSIM Worldwide Plans?
- In which countries can I use eSIM Europe Plans?
- In which countries can I use eSIM Asia Plans?
- In which countries can I use eSIM Africa Plans?
- In which countries can I use eSIM America Plans?
- In which countries can I use eSIM Oceania Plans?
- Can I use a specific country’s IP address when I’m in a different location?
- I have a plan to transit several other countries. Will I be able to use data in several countries with a single eSIM plan?
- Which service carrier (mobile operator) will I be connected to?
- How do I check if my Android device supports eSIM?